Privacy Policy

Effective date: May 2026  ·  Bodylytic Pty Ltd, Sydney CBD NSW

Bodylytic Pty Ltd ("Bodylytic", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, booking our services, or interacting with us in any way, you consent to the practices described in this policy.

1. Who We Are

Bodylytic is a body contouring and wellness studio based in Sydney, NSW, Australia. We offer Emerald Laser body contouring treatments and Body Ballancer compression therapy.

ABN: 24 495 090 342
Address: 309 George Street, Sydney NSW
Email: hello@bodylytic.com.au

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2. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name, date of birth, and contact details (email, phone, address)

  • Health information relevant to your suitability for treatment (medical history, contraindications)

  • Body measurement data recorded before, during, and after treatment

  • Payment and billing information (processed securely via third-party payment providers)

  • Appointment history, package usage, and treatment notes

  • Photos taken with your explicit consent for progress tracking purposes

  • Website usage data (via cookies - see Section 9)

  • Any other information you voluntarily provide to us

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3. How We Collect Your Information

We collect personal information in the following ways:

  • Directly from you when you complete intake forms, book an appointment, or contact us

  • Through our booking and CRM software

  • Through our website and any online forms

  • In person at our studio during consultations or treatments

  • Via email, SMS, or phone communications

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4. Why We Collect and Use Your Information

We use your personal information to:

  • Provide and personalise our body contouring and wellness services

  • Assess your suitability for treatment and ensure your safety

  • Process bookings, payments, and manage your treatment plan

  • Track your progress and provide accurate result reporting

  • Send appointment reminders, follow-up communications, and care instructions

  • Comply with our legal and insurance obligations

  • Improve our services and client experience

  • Send marketing communications where you have opted in (you may opt out at any time)

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5. Sensitive Information

Health information is classified as sensitive information under the Privacy Act. We collect and use your health information only to the extent necessary to deliver safe, appropriate treatment. We will not use or disclose your health information for any other purpose without your consent, except where required or permitted by law.

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6. Disclosure of Your Information

We do not sell your personal information. We may share it with:

  • Our staff and treating practitioners at Bodylytic, on a need-to-know basis

  • Third-party service providers who assist in operating our business (e.g. booking software, payment processors, marketing platforms) - all of whom are bound by confidentiality obligations

  • Healthcare providers or emergency services where required for your safety

  • Regulatory authorities, law enforcement, or courts where required by law

Where we engage third-party providers based outside Australia, we take reasonable steps to ensure those parties handle your information in accordance with Australian privacy standards.

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7. How We Store and Protect Your Information

Your personal information is stored securely using industry-standard measures, including encrypted digital systems and access controls. Only authorised staff can access client records. We retain your information for as long as it is needed for the purposes described above, or as required by law, after which it is securely deleted or de-identified.

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8. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or outdated information

  • Withdraw consent to marketing communications at any time

  • Make a complaint if you believe we have mishandled your information

To exercise any of these rights, please contact us using the details in Section 10.

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9. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and support our marketing activities (including Meta Pixel and Google Analytics). You can manage cookie preferences through your browser settings. For full details, please refer to our Cookie Policy.

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10. Complaints

If you have a concern about how we have handled your personal information, please contact us in the first instance. We will respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

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Contact Us

Bodylytic, 309 George Street, Sydney NSW 2000

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